The Doctors Ti Rakau

The Doctors Ti Rakau provide a full accident and family medical service, endorsed against ACC Standards for Urgent Care centres.  We have also achieved Cornerstone Accreditation through our commitment to meeting legal and safety standards and continuous quality improvement. Operating from our professional, purpose-built facilities, we are open seven days a week for accident and injury, and Monday to Friday for general practice consultations.

We take a complete approach to your health and well being, providing accident and urgent care, and a full range of personal and family health care service, including childhood immunisations, asthma review and monitoring, minor surgical procedures, sexual health and contraceptive advice. We also provide an occupational health service for local businesses and industries.

Our Services

  • Family health care 家庭保健
  • Accident care   意外护理
  • Minor surgery   小手术
  • Occupational health medicine   职业健康医学
  • Pre-employment medicals   就业前的体检
  • Company ACC   因公司意外
  • Spirometry   肺活量测试
  • Audiometry   听力测试
  • Immigration medicals   移民体检
  • Travel medicine
  • Recreational dive medicals   潜水体检
  • Long term health conditions   长期的健康状况
  • Hand and plastic specialist
  • Other specialist clinics   专科门诊
  • Orthopaedic service   骨科服务
  • Unichem Pharmacy 药房
  • Physiotherapy   物理治疗
  • Dentist   牙医
  • Ophthalmologist   眼科医生
  • X-ray  X-光

Health checks and screening

Care for your health, and make sure you have relevant health checks and screening:

  • Breast screening: free mammograms every two years for women aged 45 to 69, phone 0800 270 200 to make your appointment
  • Child immunisation: please check to see if your child's immunistion is up-to-date
  • Cervical smear checks: remember to keep up-to-date with these checks
  • Flu vaccinations: available in autumn & winter. Free if you are over 65, pregnant, or have a long-term condition
  • Tetanus vaccination booster: for all adults aged 45 years and again at 65 years
  • Heart and diabetes checks: for men aged 45 - 75 and women aged 55 - 75. 10 years, earlier (men 35, women 45) if:
    - you are Maori, Pacific Islander or from the Indian sub-continent
    - have a family history of diabetes, heart disease or stroke
    - have been a smoker
    - have had diabetes, diabetes in pregnancy, polycystic ovary cancer, 
    obesity, kidney or blood pressure problems

Phone our nursing team to make an appointment: 09 273 8980 

Extended & follow up consultations

Extended consultations
A standard booked GP consultation is 15 minutes. Sometimes you may have several issues  you wish to discuss. If there is not enough time during the consultation to address all your concerns, your Doctor may ask you to make a further appointment. 

If you feel that you will require more than 15 minutes, our friendly receptionists can always book an appointment of up to 30 minutes for you. Please note that an extended consultation fee will apply.

Prescription & follow-up consultations
We have separate charges for prescriptions and follow-up consultations. However if your Doctor needs to spend more time with you than usual, a full consultation fee will apply.

At The Doctors Ti Rakau we take your health seriously.

Plaster changes

The best time to come in to have your plaster changed is Monday – Friday, 7am – 3pm. 

Sports clubs, gyms & schools

As part of our ongoing commitment to our community, we are offering no surcharge ACC consultations to sport clubs, gyms and schools.
We offer:

  • no ACC surcharge
  • one-stop care; x-ray, physio, dentist, optometrist, pharmacy & visiting specialists
  • open 7 days, 7am - 9pm weekdays, 8am - 8pm weekends and public holidays
  • experienced health providers focused on your health needs

While no-one wants to get injured or ill as a result of sports and training, we all know it can happen – treating it promptly can make all the difference when it comes to making a good recovery.

Weekend service

Our centre is endorsed by ACC auditors as an accident and medical centre. This means that on weekends and public holidays, emergency and urgent walk-in patients take priority.

If you would like to see your regular GP for non-urgent or non-acute health concerns, please make an appointment during our normal weekday hours.

Travel medicine

For all your travel vaccines and other advice, please book to see our GPs, Dr Teresa di Bartolo or Dr Fiona Ross-Taylor. Both are available Monday – Friday, 8am – 4.30pm.

Please allow up to 6 weeks before you travel.

Opening Hours

Open 7am - 9pm weekdays
8am - 8pm weekends and public holidays.

GP services
Monday to Thursday 8am - 5pm
Friday 8am - 4.30pm

Patient charges

Standard GP Consultation Fees

Our standard charges for patient consultations are:

 Age Enrolled Casual (no CSC) Casual (with CSC) International
Under 6 FREE  $11 $11 $100
6 - 12 FREE $50 $35 $100
13 - 17 $34 $50 $44 $100
18 - 64 $36.50 $80 $75 $100
 65+ $34 $80 $75 $100

Effective August 2018

Standard ACC Fees

Our standard ACC surcharge charges are:

 Age Enrolled Casual  International
13 - 17 $30 $35 $40
18 - 64 $30 $35 $40
 65+ $30 $35 $40

ACC Follow-Up Consult:
  Enrolled Patients: $18   Casual Patients: $23   International Patients: $28   

Follow-up Consultations: A follow-up fee will apply if you are seen within 24 Hours of your initial consultation. However, if your GP needs to spend more time with you, a full consultation will apply.

Effective August 2018

Standard Nurse Consultation Fees

Our standard ACC surcharge charges are:

 Age Enrolled Casual 
Under 6 $35  $35
6 - 12 $35 $35
13 - 17 $35 $35
18 - 64 $35 $35
 65+ $35 $35

Effective July 2017

Urgent Care Clinic Consultations

Our standard charges for patient urgent care consultations are:

 Age Enrolled Casual International
13 - 17 $30 $35 $40
18 - 64 $30 $35 $40
 65+ $30 $35 $40

ACC Follow-Up Consult:  Enrolled Patients: $18   Casual Patients: $23   International Patients: $28   

Follow-up Consultations: A follow-up fee will apply if you are seen within 24 Hours of your initial consultation. However, if your GP needs to spend more time with you, a full consultation will apply.

Effective August 2018


Our standard charges for patient consultations are:

 Age Collect Faxed
Under 6 $20  $23
6 - 12 $20 $23
13 - 17 $20 $23
18 - 64 $20 $23
 65+ $20 $23

Effective July 2017


Our standard charges for patient consultations are:

 Age Drivers Licence Insurance Immigration
Under 6 n/a  $92 $135
6 - 10 n/a $92 $135
11 - 15 n/a $92 $240
16 - 64 $71.50 $92 $240
 65+ $71.50 $92 $240

Effective August 2018

Our Clinical Team

Our medical team includes dedicated urgent care doctors to attend to acute accident and injury needs, as well as GPs who are best placed to work with you toward your continuing better health. Practice nurses are a key part of our team, triaging A&M patients on arrival.

Our Doctors

Dr Jing Dong.JPG

Dr Jing Dong


Jing was a local Pakuranga girl and Dux of Pakuranga College. She is bilingual in both Mandarin and English. Jing graduated from the University of Auckland in 2011, then spent three years in different hospitals in Auckland, with one year as a trainee in Emergency Medicine. Jing is a Fellow of the Royal New Zealand College of General Practitioners (FRNZCGP).

Jing enjoys working for a wide range of ethnicity and all age groups. Her special interests are emergency medicine, woman's health and minor surgery.

Outside work, Jing enjoys travelling, cooking, teapot collection, Chinese poetry and yoga.

Dr Richard Yu.JPG

Dr Richard Yu

Richard enjoys all aspects of General Practice and is equally committed to his patients’ long term health as well as professional development in the latest medical trends and treatments. Richard has a Certificate in Dermatology (including minor surgery/procedures) and is doing postgraduate studies in cosmetic medicine. He is also on a scholarship for studies in mental health.

Andrew photoshopped.jpg

Dr Andrew Stacey

BHB, MBChB, PGDipCEM, LLB (hons), FCUCP, FACLM - Urgent Care Physician, Clinical Director

Andrew graduated from Auckland Medical School in 1998 and joined our Ti Rakau Clinic in 2008. He has a broad experience in dealing with acute medical and surgical conditions. Also an enrolled Barrister and Solicitor, Andrew has a special interest in medico-legal matters.

Teresa de bartolo.jpg

Dr Teresa di Bartolo

MBChB FRNZCGP - General Practitioner

Dr Di Bartolo graduated from the University of Cape Town Medical School in 1984. Her special interests are in woman’s health, pediatrics, mental health and the management of obesity.

“I enjoy what I do and look forward to being of service to you and your family. Our philosophy here at The Doctors, Ti Rakau, is to put your needs first. We strive to care for each one of our patients with compassion, caring and competence."

Allan Tee.jpg

Dr Allan Tee

MBChB (Otago), Dip O&G, Dip Paeds, FRNZCGP, FRNZCUC - GP/Urgent Care Physician, Director/Partner

After graduating from Otago Medical School in 1997, Allan spent the first 3 years working in various hospitals. In 2001, he gained post-graduate qualification in both Pediatrics and Obstetric & Gynecology. He completed his Fellowship training for the Royal NZ college of GPs in 2004. In 2017, Allan gained his Fellowship in Royal NZ college of Urgent Care. Allan has been part of The Doctors Group for over a decade. He is the General Manager of the The Doctors, Ti Rakau and a Director/Partner of The Doctors, Mangere.  Allan enjoys all aspects of family medicine and has a special interest in minor surgery and treatment of accident and sports injuries. 

Outside of work, Allan is a busy father of two boys and enjoys the outdoors and sports, especially basketball and golf.

Enrol now

We warmly welcome new patients.  Being enrolled has many advantages:

•    We send you reminders and recalls for important health management
•    Pay less to see the doctor
•    Pay less for prescriptions (for subsidised medicines prescribed by your doctor)
•    Appointment bookings

Simply ask at reception or download our enrolment form below. Complete all the sections and send back to us by email, post, fax or bring it in with you.  You may need to bring in an original ID document (e.g. Drivers’ License, Birth Certificate, Passport) before your first visit - call our team to find out.

You do not need to be a patient with us to be seen by one of our medical team.If you’re a visitor to the region and need medical care, you’re also welcome. Please call our friendly team for an appointment.  All visitors and casual patients, please be aware that extra charges can apply when you are not enrolled.

There are many more benefits to enrolling, click here for Enrolment information.

Download our enrolment form here.  Download the New Patient Medical Questionnaire here.

Latest news

When we have news to share with you it will be posted here. Keep checking in to see what we are up to.

Contact Us

Electronic Signature Extension - Standard Edition - Trial Expired!
Purchase Electronic Signature Extension & other DNN Modules at

PDF Generator Extension - Standard Edition - Trial Expired!
Purchase PDF Generator Extension & other DNN Modules at