The Doctors St Heliers

Welcome to our practice

From the moment you join our general practice we use all our knowledge, skill and experience to provide you and your family with the best quality health care. We are committed to working with you to keep you healthy, to find out what is wrong when you are sick and to give you the best possible treatment.

Your doctors and nurses are highly trained both in New Zealand and overseas, and specialised in all your primary health needs. We use information technology designed for New Zealand general practices and your medical records are kept clear and up-­to-­date, containing all the details to assist your doctor in their ongoing relationship with you. We are also proud to be Cornerstone Accredited.

Click here for our latest newsletter update.

COVID-19 Notice: In Alert Level 1 our consults are in person and through phone or video. Phone 09 575 7045 to book an appointment or if you have questions. To ensure everyone gets the help they need, and stays safe, we'll be screening all appointment requests which may involve calling you back with more details.

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We’re providing our service in a new way to ensure you and your whanau remain safe through COVID-19. When you phone or visit the clinic we'll ask if you have any cough, cold, or flu-like symptoms or if you're concerned about COVID-19. This doesn't mean we think you have coronavirus, it's our part in helping keep our community safe and healthy. 

We do COVID-19 testing and our practice is safe to visit

Safety is our priority. We do COVID-19 testing in your car where possible or in an isolation room if an assessment is required. This means there's no additional risk to you when you visit for other medical issues. We have strict infection prevention standards in place.

Nearby The Doctors designated COVID-19 testing stations

The Doctors Red Beach, The Doctors Waimauku, The Doctors New LynnThe Doctors Onehunga, The Doctors Ti Rakau, The Doctors Middlemore

Choice of appointments and how to book them

 
In Person
 
Video
 
Phone

Enrol With Us

We warmly welcome new patients

When you enrol with us, some of the benefits include:

  • Reminders and recalls for important health management
  • Pay less to see the doctor than non-enrolled patients
  • Access to our online patient portal to book appointment, order repeat prescriptions and to view lab test results
  • There is more information here about why it’s great to be enrolled

Enrol Online

There’s no need to come into the clinic, you can enrol online - it’s secure and confidential. The online form will guide you and you will need to upload suitable identification:  Enrol Here Online

Paper Enrolment

Paper enrolment forms are still available if you're not able to complete the online form. For each person enrolling, simply print and complete:  the Enrolment Form, an Adult or Child Medical Questionnaire and email all files to info@sh.thedoctors.co.nz including a copy of your suitable identification

Not enrolled but need an appointment? 

You can still get an appointment even if you are not enrolled with us e.g. if you’re a visitor to the region. Just phone our friendly team for a casual appointment.  Extra charges apply for casual appointments when you are not enrolled.​​​​​​​

Online Patient Portal

Are you registered for the online portal?

When you’re enrolled with us you can register for this portal, called Manage ConnectMed. Then, any time you like 24/7 you can:

  • book appointments
  • request repeat scripts
  • view lab test results

Phone reception 09-575 7045 or email us: info@sh.thedoctors.co.nz to start your registration

Our Services

Standard Hours

8am - 5:30pm Monday - Friday
Closed weekends and public holidays

After Hours

For other care phone 09 575 7045 after hours. You will be able to talk with our on-call nursing service who will be able to answer your questions and give expert advice.

Auckland Hospital and Starship Children's Hospital Emergency Dept are located at 2 Park Road, Grafton, Auckland 1023. They are open 24/7 for emergency health care.

If you have a medical emergency, call 111

Christmas & Holiday Hours
We are closed 25 December - 4 January 

We will open our usual hours 8am-5.30pm from 5 January 2021

 

Patient Fees

Enrolled Patient Fees

Age  Doctor Fee                 CSC  Fee                                                    
0 -13 years  FREE                 FREE 
14 – 17 years  $45.00                 $13.00
18 - 24 years  $50.00                 $19.50
25 - 44 years   $60.00                 $19.50
45 - 64 years  $64.00                 $19.50
65 +  $64.00                 $19.50

 

 
CSC - Community Services Card
Nurse consultations for enrolled patient 0-13 FREE, 14-17 $26.00 ($10.00 with CSC) and 18+ years $26.00 ($10.00 with CSC)

Effective 26 August 2020

We request that you pay your fees at the time of the consultation. EFTPOS and credit card facilities are available.

Enrolling at The Doctors St Heliers reduces your fees because Auckland DHB (or government) funding is paid to us via ProCare, our PHO or Primary Health Organisation. Enrollment is available to all New Zealand residents on signing a formal enrolment form.

The standard fees for a 15-minute consultation are shown below and may vary according to the service provided. Procedures, ECGs, longer consultations and referrals are examples of services that may cost more.

All prices are effective from 26 August 2020

Pay Online

Good news, paying online is easy. 

You can pay securely using a credit or debit card or internet banking (Account2Account payments) - just click below to make a payment.  Payment is due on the day of your appointment. In addition to paying online you can pay in person at the centre with cash, eftpos and credit card.

Make a Payment

Our Team

  • Dr Coran Turner

    Dr Coran Turner

    MBChB, BPharm, MRNZCGP

    Coran grew up in Whangarei and has degrees in both Medicine and Pharmacy from Otago University. He worked as a registered Pharmacist in Queenstown before continuing his studies and practising Medicine.

    Coran has done further training in Skin Cancer Medicine and has a strong special interest in this area.  He offers specialised full body Skin Cancer Check appointments.  He enjoys minor surgical procedures and can confidently remove most skin cancers at The Doctors Saint Heliers practice.

    Coran enjoys many sports, particularly golf and snowboarding.  He lives with his wife Amy and their cat Pickles.  Amy is from Texas, so they travel there when possible to see family and eat too much.

  • Dr Geraldine Poynter

    Dr Geraldine Poynter

    Vocationally Registered, BHB, MBCHB, DRCOG, MRCGP, FRNZCGP

    Gerry was born in Auckland, growing up in Oratia before moving to Kumeu while studying medicine at Auckland University. Following graduation she worked in a wide range of specialities in Waikato Hospital and in hospitals in North East Yorkshire. She completed her specialist  training with the Royal College of General Practitioners (MRCGP), and on returning to New Zealand she obtained her Fellowship of the Royal NZ College of General Practitioners (FRNZCGP).

    Gerry enjoys all aspects of medicine which is why she chose General Practice. She is particularly interested in Women and Children’s medicine, psychiatric/psychological medicine, older people’s health and ENT.

    Gerry lives with her Yorkshire husband, two young children and Monty the cat (from Bradford). She enjoys exercising with her family in the Eastern Bays and is a keen gardener and avid reader. She regularly travels to the UK to catch up with family there and loves escaping to the Pacific islands in the winter when she can.

  • Dr Peter Clemo

    Dr Peter Clemo

    Vocationally Registered, BCom, BHB, MBChB, DipObst, FRNZCGP

    Peter grew up in Auckland and trained at the Auckland University School of Medicine, qualifying in 1981. He worked in the hospitals in Auckland before moving to general practice and finishing his postgraduate training to obtain his Fellowship of the Royal NZ College of General Practitioners (FRNZCGP) in 1999. During his training years, Peter always intended to become a GP and he is pleased to say that he immensely enjoys his work as a GP since starting in Mission Bay in 1984.

    Peter is interested in all aspects of general practice and enjoys seeing people young and old. His special interests include men’s health, preventing cardiovascular disease, older people’s health  and using computers to improve medical care.

    When Peter isn’t working, he enjoys walking his black labrador Otis, surfing, snowboarding, cycling, playing soccer, gardening and music (especially live gigs!). He escapes regularly to his holiday bach on Great Barrier Island. He has 2 grown up sons, a long-time partner Suzie, and a beautiful granddaughter, Georgia.

Mandeeps Manage  

Latest News

Welcome Dr Dalice Keogh!
Dalice is joining our team on Monday 25 January and will be working all days but Fridays.
Dalice grew up in Dunedin and studied medicine at the University of Otago. She graduated in 2016 and worked in Dunedin Hospital for three years. She has spent the last year working in General Practice in Central Otago and is working towards fellowship with RNZCGP.  
When she’s not at work, Dalice enjoys spending time with friends and family, skiing and the outdoors.

December 2020 Newsletter

Click here for our latest newsletter and what is going on in our practice for you and your family.

Labtests

No need to pick up your Labtest form from us.  We will securely send it straight to Labtest

  • The Labtest form is sent to all Labtests so you can choose where to go.

  • We can provide you with a printed form if you prefer but this is not needed.

 

 

Your Feedback

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  • We welcome your feedback and always strive to provide the best care and advice.  Let us know how we did. If things didn't go the way you wanted there may be something we can do to help put it right.

    1.  Online Form Direct to Your Medical Centre

    2.  Or Email Our Clinical Advisory Team

    • If you don’t feel comfortable talking with anyone in your medical centre directly, you can complete the feedback form below and one of our National Clinical Advisory Team will follow up with you.
  • 3.  Or for more information and other ways to give feedback, you can also contact:

General Enquiry

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