The Doctors Silver Fern

Welcome to our practice

The Doctors Silver Fern is a general practice medical in the Waimauku community with an excellent team of dedicated GPs and practice nurses.  It is our aim to provide quality individual and family health care, with a focus on the importance of a strong relationship between patient and healthcare provider. We are part of a family of practices including The Doctors Waimauku only 120m walk away in Waimauku and The Doctors Huapai medical centre in the next town. We are also proud to be Cornerstone Accredited. Consultations are by appointment only and we appreciate your understanding that as a rural practice, sometimes there are delays due to urgent medical need or emergencies. In addition to standard services we also offer driving medicals, family planning and pregnancy, sexual health, and pharmacy. 

COVID-19 Notice: In Alert Level 1 our consults are in person and through phone or video. Phone 09 411 5222 to book an appointment or if you have questions. To ensure everyone gets the help they need, and stays safe, we'll be screening all appointment requests which may involve calling you back with more details.

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We’re providing our service in a new way to ensure you and your whanau remain safe through COVID-19. When you phone or visit the clinic we'll ask if you have any cough, cold, or flu-like symptoms or if you're concerned about COVID-19. This doesn't mean we think you have coronavirus, it's our part in helping keep our community safe and healthy. 

We do COVID-19 testing and our practice is safe to visit

Safety is our priority. We do COVID-19 testing in your car where possible or in an isolation room if an assessment is required. This means there's no additional risk to you when you visit for other medical issues. We have strict infection prevention standards in place.

Nearby The Doctors designated COVID-19 testing stations

The Doctors Red Beach, The Doctors WaimaukuThe Doctors New Lynn, The Doctors Onehunga, The Doctors Ti Rakau, The Doctors Middlemore

Choice of appointments and how to book them

 
In Person
 
Video
 
Phone

Enrol With Us

We warmly welcome new patients

When you enrol with us, some of the benefits include:

  • Reminders and recalls for important health management
  • Pay less to see the doctor than non-enrolled patients
  • Access to our online patient portal to book appointment, order repeat prescriptions and to view lab test results
  • There is more information here about why it’s great to be enrolled

Enrol Online

There’s no need to come into the clinic, you can enrol online - it’s secure and confidential. The online form will guide you and you will need to upload suitable identification:  Enrol Here Online

Paper Enrolment

Paper enrolment forms are still available if you're not able to complete the online form. For each person enrolling, simply print and complete:  the Enrolment Form, an Adult or Child Medical Questionnaire and email all files to reception.silverfern@wm.thedoctors.co.nz including a copy of your suitable identification

Not enrolled but need an appointment? 

You can still get an appointment even if you are not enrolled with us e.g. if you’re a visitor to the region. Just phone our friendly team for a casual appointment.  Extra charges apply for casual appointments when you are not enrolled.

Online Patient Portal

Are you registered for the online portal?

When you’re enrolled with us you can register for this portal, called Health 365. Then, any time you like 24/7 you can:

  • book appointments
  • request repeat scripts
  • view lab test results

Phone reception 09 411 5222 to start your registration

Our Services

Standard Hours

Monday:  8:30am - 7pm
Tuesday:  8am - 5pm
Wednesday:  9am - 5pm 
Thursday:  8am - 5pm
Friday:  8:30am - 5pm
Closed weekends and all public holidays. These time may be subject to change.

Christmas & New Years

The Doctors Silver Fern will be 25 December to 10 January and all services for The Doctors Silver Fern will be provided from Waimauku Doctors.  This includes prescriptions and medical visits.

The Doctors Waimauku will be open

    • ·     29 to 31 December 2020
    • ·     5 to 8 January 2021

After Hours

We encourage people to visit our affiliated clinic The Doctors Waimauku for care on Saturday mornings 8:30am - 12:30pm.  We also have an after hours roster of local committed practices for our enrolled patients.  We use Procare Nurse Triaging through Homecare Medical Ltd. Please phone the practice number (09) 411 8094 for advice. Your call is answered by a registered nurse who will triage and if required the nurse will then call the local duty doctor. There are additional fees for out of hours consultations and home visits.

Waitakere Hospital (open 24 hours), or North Shore Hospital (open 24 hours). Our palliative care patients are cared for by the doctors at our surgery 24 hours a day and may contact the palliative care team (09) 8349755 or phone the doctors directly on their cell phones.

If you have a medical emergency, call 111

 

Patient Fees

Pay Online

Good news, paying online is easy. 

You can pay securely using a credit or debit card or internet banking (Account2Account payments) - just click below to make a payment.  Payment is due on the day of your appointment. In addition to paying online you can pay in person at the centre with cash, eftpos and credit card.

Make a Payment

Our Team

  • Dr Lynsey Murdock

    Dr Lynsey Murdock

    Long term locum until the end of summer 2020

    Long term locum until the end of summer 2020

  • Dr Heather McIntyre

    Dr Heather McIntyre

    MB ChB 1992 Auckland; MASBP 2000

    .

  • Dr Natasha Trpkovska Ilievska

    Dr Natasha Trpkovska Ilievska

    MD 2011 Skopje

    Qualified doctor who is training to be a GP - Natasha is with us until June 2019

Mandeeps Manage  

Latest News

May Newsletter

Click here for our latest newsletter and what is going on in our practice to meet your needs.

Your Feedback

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  • We welcome your feedback and always strive to provide the best care and advice.  Let us know how we did. If things didn't go the way you wanted there may be something we can do to help put it right.

    1.  Online Form Direct to Your Medical Centre

    2.  Or Email Our Clinical Advisory Team

    • If you don’t feel comfortable talking with anyone in your medical centre directly, you can complete the feedback form below and one of our National Clinical Advisory Team will follow up with you.
  • 3.  Or for more information and other ways to give feedback, you can also contact:

General Enquiry

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