The Doctors Massey Medical

Welcome to our practice

We are a family friendly, welcoming medical practice providing a full range of general practice services. We continue the Christian tradition of caring with compassion and skill for those in our local community. We work in partnership with our patients to prevent ill health and promote well-being for all those registered with us. We are also proud to be Cornerstone Accredited. Our practice is owned by Dr Joy Stevens, Dr Jane Renwick and Dr Stuart Monk who are all Fellows of the Royal NZ College of GPs.

Our large practice space means we can offer treatment of minor accidents and wound care, so our local community don't need to travel for these services.  We offer disease prevention & promotion of healthy lifestyle, multi-ethnic patient care, continuity of care, informed choices, responsive to the special status, health needs and rights of Maori, disabled access, working with other agencies and community services, refugee care and assisting with psycho-social issues.

 

COVID-19 Notice: in Alert Level 1 our consults are in person and through phone or video. Phone 09 831 0170 to book an appointment or if you have questions. To ensure everyone gets the help they need, and stays safe, we'll be screening all appointment requests which may involve calling you back with more details.

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We’re providing our service in a new way to ensure you and your whanau remain safe through COVID-19. When you phone or visit the clinic we'll ask if you have any cough, cold, or flu-like symptoms or if you're concerned about COVID-19. This doesn't mean we think you have coronavirus, it's our part in helping keep our community safe and healthy. 

We do COVID-19 testing and our practice is safe to visit

Safety is our priority. We do COVID-19 testing in your car where possible or in an isolation room if an assessment is required. This means there's no additional risk to you when you visit for other medical issues. We have strict infection prevention standards in place.

Nearby The Doctors designated COVID-19 testing stations

The Doctors Red Beach, The Doctors WaimaukuThe Doctors New Lynn, The Doctors Onehunga, The Doctors Ti Rakau, The Doctors Middlemore

Choice of appointments and how to book them

 
In Person
 
Video
 
Phone

Enrol With Us

We warmly welcome new patients

When you enrol with us, some of the benefits include:

  • Reminders and recalls for important health management
  • Pay less to see the doctor than non-enrolled patients
  • Access to our online patient portal to book appointment, order repeat prescriptions and to view lab test results

Enrol Online

There’s no need to come into the clinic, you can enrol online - it’s secure and confidential. The online form will guide you and you will need to upload suitable identification:  Enrol Here Online

Paper Enrolment

Paper enrolment forms are still available if you're not able to complete the online form. For each person enrolling, simply print and complete:  the Enrolment Form, an Adult or Child Medical Questionnaire and email all files to reception@masseymedicalcentre.co.nz including a copy of your suitable identification

Not enrolled but need an appointment? 

You can still get an appointment even if you are not enrolled with us e.g. if you’re a visitor to the region. Just phone our friendly team for a casual appointment.  Extra charges apply for casual appointments when you are not enrolled.

Online Patient Portal

Are you registered for the online portal?

When you’re enrolled with us you can register for this portal, called Health 365. Then, any time you like 24/7 you can:

  • book appointments
  • request repeat scripts
  • view lab test results

Phone reception 09 831 0170 to start your registration

Our Services

Standard Hours

Monday & Thursday 8am - 7.00pm for patient appointments
Tuesday & Wednesday 8am - 6.30pm
Friday 8am to 5pm
Closed Saturday and Sunday

After Hours

For after hours care phone The Doctors Massey Medical (09) 831 0170 - the call will be answered by a registered nurse who may be able to assist you when we are closed. If you have an urgent health issue that needs attention on a public holiday or a weekend then visit Westcare White Cross 131 Lincoln Road Henderson or for urgent situations Waitakere Hospital emergency department on 55-75 Lincoln Road

If you have a medical emergency, call 111

 

Patient Fees

Enrolled Patient Fees

GP Consultation

Age Monday to Friday Community Services Card
0 - 13 years FREE FREE
14 - 17 years $34.00 $13.00
18 - 24 years $38.00 $19.50
25 - 64 years $43.00 $19.50
65+ years $39.00 $19.50

A $5 admin charge applies if it is the first visit and to Cervical Smears.
Effective 20 August 2020

Our Team

  • Leandra Russell

    Leandra Russell

    Leandra joins us from a banking background and is new to reception.  She lives locally and shares her house with her husband and 3 dogs.  

  • Receptionist Eliza Bradley

    Receptionist Eliza Bradley

    Eliza lives locally.  When not at work she likes to spend time with her family.

  • Dr Tomos Byatt

    Dr Tomos Byatt

    Tom was born in Canada and sailed to New Zealand with his parents as a teenager.  He finished high school in Keri Keri and studied medicine at the University of Auckland.  He has worked in all of the greater Auckland hospitals as well as in Rotorua and Hawkes Bay.  Tom had many years' experience in emergency medicine before deciding to focus on family medicine and has now completed his first year of training in General Practice.  He has interests in men's health as well as minor procedures and appreciates being able to provide continuity of care over time as a GP.

    When not at work Tom enjoys going for walks with his wife and two dogs as well as Motorcycle Touring and enjoying the great outdoors.  

     

  • Dr Trinh Wright

    Dr Trinh Wright

    Trinh is of Chinese and Vietnamese heritage.  Trinh's family emigrated to NZ when she was 2 years old.  Firmly settled in West Auckland, Trinh attended Avondale's Primary, Intermediate and Secondary Schools, followed by her medical studies at the University of Auckland before graduating in 2010.  Trinh worked throughout the hospitals in Auckland before undertaking specialist training in General Practice and recently obtained Fellowship of the GP College in 2019.  She has also completed a Diploma of Paediatrics and Certificate in Women's Health.  

    Trinh is married with a nearly 4 year old daughter, and enjoys drawing, painting, reading and yoga in her spare time. 

  • Receptionist Jenee Wilson

    Receptionist Jenee Wilson

    .Jenee's background is predominantly customer service based and this is her first role as a medical receptionist. Jenee enjoys interacting with patients and establishing good rapport.  Jenee lives locally and enjoys spending time with her family and friends. 

  • Nurse Jacinta Nair

    Nurse Jacinta Nair

    .

  • Dr Janice Lee

    Dr Janice Lee

    MBChB

    Born in Malaysia, Janice is Malaysian Chinese, and can write and speak fluently in Mandarin, Cantonese, Malay and of course English. She is comfortable to consult in Mandarin, Cantonese, Malay or English.

    Janice came to New Zealand to pursue her medical degree and graduated from the University of Auckland in 2012. Since graduation, she has worked in all 4 major hospitals in greater Auckland region (Auckland City Hospital, North Shore Hospital, Middlemore Hospital and Waitakere Hospital) with various level of experience in Surgery, Psychiatry, Medical Subspecialties, and especially more experience in General Medicine as medical registrar.

    Since becoming a GP, Janice enjoys getting to know her patients well, forming relationship with great trust, and being the specialist of their overall health. She believes that good healthcare should be patient-centred, with good clinical decisions made collaboratively with patients, based on their values. She has great interest in chronic care disease (diabetes, heart and lung disease) and women’s health. She is currently also pursuing further post-graduate studies in Women’s Health at University of Auckland.

    Janice is married with a son and a new baby daughter whom she enjoys spending the most time with, on the weekends. Her other passions include reading, joining aerobic classes and watching movies/drama with her husband. 

  • Receptionist Ann Huysdens

    Receptionist Ann Huysdens

    Ann has had many years' experience as a medical receptionist working at other West Auckland practices. Ann says she likes working in a medical centre as she likes to be able to help people.  Outside of work Ann has grown up adult children and grandchildren.  She currently works with us three days per week. 

  • Registered Nurse Gwen Roberts

    Registered Nurse Gwen Roberts

    Gwen is originally from Northland and studied nursing at Manukau Polytechnic and AUT. She gained experience working Auckland, Middlemore and Starship Hospitals in Auckland, before heading off on her O.E. and nursing in the United Kingdom.  Gwen has also worked and volunteered in Germany at Operation Mobilisation and West Africa Togo with the Africa Mercy as a nurse.  Since 2008 Gwen has been working in primary healthcare and has qualified as a trained Plunket Nurse. Gwen is a qualified smear taker and has completed GASP asthma training and occupational health training.
  • Registered Nurse Anita Parkinson

    Registered Nurse Anita Parkinson

    Anita was born in the UK and moved to New Zealand in 2013. Anita first studied General Nursing in Leeds, Yorkshire, and graduated as a Registered Nurse in 1991. She has a particular interest in helping clients with diabetes and has a Diploma in Diabetes Management. She loves living in New Zealand and her hobbies include competing in triathlons and art.
  • Registered Nurse Cheryl Portman

    Registered Nurse Cheryl Portman

    Cheryl is married with three lovely girls and one son in law. Originally from the South Island she trained in Marlborough. Most of her nursing practice has been in the community in a variety of settings from urgent and accident care to school nursing and vaccination programs as well as general practice where she has gained experience over 30 years. Cheryl enjoys working in a team of health professionals to help people stay healthy in their own homes, building relationships with families and individuals to further this goal.
  • Practice Manager Robyn Goldsworthy

    Practice Manager Robyn Goldsworthy

    Robyn is an administrator and behind the scenes person and has worked at Massey Medical since 2000. She sees to all the administrative tasks involved in running the medical centre. Robyn is available for our patients, whether it is for assistance with an account, general information, or any other problem you may have. Robyn comes from a Banking background, has lived in the UK & Australia and in her youth travelled extensively in Europe. She has two grown children and three grandsons & enjoys reading, patchwork and being creative.

  • Dr Jane Renwick

    Dr Jane Renwick

    MBChB FRNZCGP MRCGP Dip Obs

    A graduate of Otago medical school, Jane met her husband, Stuart Monk, when they were classmates at university. She did her initial GP training in Hastings before working in inner city Bristol (UK). She and Stuart then went to central Nigeria with Tear Fund UK for four years. They joined MMC in 1998 and initially both worked part time so they could care for their two young sons. Jane enjoys providing healthcare for the whole family and helping people to feel confident to manage and understand their ongoing health issues such as asthma, diabetes and heart disease. She has a particular interest in Women’s health. She also works for an organisation called Best Practice (BPAC) and visits other GP’s around NZ.
  • Dr Stuart Monk

    Dr Stuart Monk

    MBChB FRNZCGP MRCGP Dip Obs

    Stuart entered Medical School in Dunedin where he met Jane. They both started their careers in the Hawkes Bay working as junior doctors. GP training was completed in Bristol, England then they worked in central Nigeria for four years working for Tear Fund UK. They have two teenage boys who keep them busy as taxi drivers to various sports trainings and music lessons. 

    His passions include running for fitness, sailing for fun and reading for relaxation. He enjoys working with all age groups but especially enjoys older adult’s health challenges. He is the GP for two local rest homes in west Auckland. He offers a variety of minor surgery at The Doctors Massey Medical.

  • Dr Joy Stevens

    Dr Joy Stevens

    MBBS (hons) BSc (Med) FRNZCGP

    Joy grew up in Australia and graduated from Sydney University Medical School in 1981, having also done a BSc (Med) there. She came to New Zealand in 1983 and did one year at the Bible College of NZ (now Laidlaw College) where she met her husband. 

    Joy has worked in general practice since 1984, at Massey Medical since 1994. She has three adult children, 1 grandchild, a dog and a cat which all help to keep her busy. Her hobbies are music, dance and reading.

Mandeeps Manage  

Latest News

Also we are delighted to announce that we have now appointed two replacement doctors for Dr Rachel Appleby who as you know has retired. 

Dr Trinh Wright has been working at Massey for the last 6 months as locum for one of our other doctors.  Trinh has accepted our offer to join the staff permanently and will share this position with Dr Tomos Byatt who will start on 7th December 2020.  Please book with either Tom or Trinh if you used to be under Dr Rachel Appleby. 

 

Newsletter

Click here for our latest newsletter and what is going on in our practice to meet your needs.

Your Feedback

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  • We welcome your feedback and always strive to provide the best care and advice.  Let us know how we did. If things didn't go the way you wanted there may be something we can do to help put it right.

    1.  Online Form Direct to Your Medical Centre

    2.  Or Email Our Clinical Advisory Team

    • If you don’t feel comfortable talking with anyone in your medical centre directly, you can complete the feedback form below and one of our National Clinical Advisory Team will follow up with you.
  • 3.  Or for more information and other ways to give feedback, you can also contact:

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