The Doctors Birkenhead

Welcome to our practice

We specialise in general practice services focused on supporting you with maintaining your wellness.  Our doctors provide a range of family health services focusing on the whole family. Our practice nurses provide valuable support in maintaining health with women's health services, immunisations, flu vaccinations, cardio-vascular checks and diabetes annual reviews.

COVID-19 Notice: In Alert Level 1 our consults are in person and through phone or video. Phone 09 419 2180 to book an appointment or if you have questions. To ensure everyone gets the help they need, and stays safe, we'll be screening all appointment requests which may involve calling you back with more details.

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We’re providing our service in a new way to ensure you and your whanau remain safe through COVID-19. When you phone or visit the clinic we'll ask if you have any cough, cold, or flu-like symptoms or if you're concerned about COVID-19. This doesn't mean we think you have coronavirus, it's our part in helping keep our community safe and healthy. 

We do COVID-19 testing and our practice is safe to visit

Safety is our priority. We do COVID-19 testing in your car where possible or in an isolation room if an assessment is required. This means there's no additional risk to you when you visit for other medical issues. We have strict infection prevention standards in place.

Nearby The Doctors designated COVID-19 testing stations

The Doctors Red Beach, The Doctors Waimauku, The Doctors New LynnThe Doctors Onehunga, The Doctors Ti Rakau, The Doctors Middlemore

Choice of appointments and how to book them

In Person

Enrol With Us

Our enrolment capacity is currently limited, please phone or email reception to discuss availability

When you enrol with us, some of the benefits include:

  • Reminders and recalls for important health management
  • Pay less to see the doctor than non-enrolled patients
  • Access to our online patient portal to book appointment, order repeat prescriptions and to view lab test results
  • There is more information here about why it’s great to be enrolled

Not enrolled but need an appointment? 

You can still get an appointment here even if you are not enrolled with us e.g. if you’re a visitor to the region. Just phone our friendly team for a casual appointment. Extra charges apply for casual appointments when you are not enrolled.

Other nearby practices in our network that you can enrol with

We'd love to have you as one of our patients, but if you're unable to wait until our enrolments are open again we can suggest these nearby practices in our network that you can enrol with now:

How to enrol online with these alternative practices

You can enrol online at The Doctors Fred Thomas and Hauraki Corner - it’s secure and confidential. The online form will guide you and you will need to upload suitable identification:  Enrol Here Online

Online Patient Portal

Are you registered for the online portal?

When you’re enrolled with us you can register for this portal, called ConnectMed. Then, any time you like 24/7 you can:

  • book appointments
  • request repeat scripts
  • view lab test results

Phone reception 09 419 2180 to start your registration

Our Services

Standard Hours

Monday to Friday:  8am - 6pm
Closed weekends and all public holidays

If you have a medical emergency, call 111


Patient Fees

Enrolled Patient Fees

Age Fees
0  - 13 years FREE
14 - 17 years $28
18 - 24 years $58
25 - 44 years $58
45 - 64 years $58
65+ years $55

New Patient visit - $85

Casual Patients - $100
Non Residents - $125

All pricing effective from 20 August 2020

Pay Online

Good news, paying online is easy. 

You can pay securely using a credit or debit card or internet banking (Account2Account payments) - just click below to make a payment.  Payment is due on the day of your appointment. In addition to paying online you can pay in person at the centre with cash, eftpos and credit card.

Make a Payment

Our Team

  • Dr Malcolm Lyons

    Dr Malcolm Lyons

    Malcom joined The Doctors Birkenhead in 2018. He is an experienced GP, particularly in injury management and minor surgery. He also works at The Doctors Fred Thomas & Hauraki Corner from time to time.

    Malcolm has a specialist interest and qualification in Herbal Medicine, and enjoys collaborating with his patients regarding nutritional approaches to their health. In particular he has an interest in metabolic medicine in relationship to chronic disease and eating styles. He has recently developed an interest in management of intractable thyroid dysfunction and some chronic diseases by looking at the gut microbiome.

    Malcolm is accepting new patients.

  • Joan - Registered Nurse

    Joan - Registered Nurse

    Joan joined us at the end of 2019, and works at both Birkenhead and Fred Thomas.

    She has recently completed her immunisation certification and can also help with a range of services including dressings, liquid nitrogen, ECG checks and general health advice.

  • Glenis - Nurse Team Lead

    Glenis - Nurse Team Lead

    Glenis started with us in 2017. She splits her time between all the regular nursing duties including immunisations, dressings, diabetes and asthma management, spirometry, liquid nitrogen, and general health advice, and overseeing the nursing team.

    Glenis also completes cervical smears for women not needing to see the doctor.

  • Dr Keshan Xie

    Dr Keshan Xie

    Keshan joined The Doctors Birkenhead in 2016 and has passed her GP fellowship exams with just her final in-clinic assessment to do in 2020.

    Keshan is accepting new patients. 

  • Dr Elizabeth Chesterfield

    Dr Elizabeth Chesterfield

    I am a vocationally registered General Practitioner. I trained at Auckland University and chose to go into general practice as I really enjoy forming long term relationships with my patients and providing healthcare in a wider context. My work encompasses all areas of general practice, including minor surgery, IUCD/Mirena insertion. Paediatrics is a favourite area. I have three young adult children, two of them are still living at home. Outside of work I enjoy bushwalking, gardening and handicrafts.

Mandeeps Manage  

Latest News

August Newsletter

Click here for our latest newsletter and what is going on in our practice to meet your needs.

Your Feedback

  • We welcome your feedback and always strive to provide the best care and advice.  Let us know how we did. If things didn't go the way you wanted there may be something we can do to help put it right.

    1.  Online Form Direct to Your Medical Centre

    2.  Or Email Our Clinical Advisory Team

    • If you don’t feel comfortable talking with anyone in your medical centre directly, you can complete the feedback form below and one of our National Clinical Advisory Team will follow up with you.
  • 3.  Or for more information and other ways to give feedback, you can also contact:

General Enquiry